Advice and Support 

Information and advice for parents/ carers of children with SEND during the pandemic

This page is being regularly updated with the latest information and advice for parents and carers of children and young people with a Special Educational Need and Disability (SEND).

Home to school transport

We are talking to families to make arrangements for their child’s transport for when they return to school in September.
Health and safety is, of course, a priority. At the moment we are limiting the number of pupils on each vehicle and providing additional vehicles and guides when needed in order to observe social distancing guidelines. However, in September, transport arrangements are likely to revert to those of pre-COVID.  We will let parents know about his as soon as possible.

Please note that there is one number for Travel Assist – 0121 303 4955. We have also extended our opening times so please call from 7am to 5.30pm Monday to Friday with any queries about your child’s transport. 

Education Health and Care Plans

We’re working hard to keep the Education Health and Care process moving and we are continuing to review this. Assessments for an EHC plan currently involve telephone and video calls as we are unable to do our work face-to-face.  Our decision-making groups have also moved to online meetings.

We’re here to help

There’s still lots of help available to you from our different teams.  

You can find details of how you can get in touch with our support services on our Contact Us page.  Whether you need some advice or support for your child, tips on managing educational activities or routines or just a friendly chat, our teams are here for you.  

Read our Frequently Asked Questions

We’ve also put together some top tips for COVID-19 you and your family.

You can find more useful websites and links.

Visit our Birmingham Children’s Partnership resources web pages for information on local support, including COVID-19 early help, resilience funding and community grants.

Keep in touch

For wider information about coronavirus and how this is affecting local council services, read Birmingham City Council’s daily update on the city’s response to Coronavirus.

You can also follow us on Twitter: @A2Education and @BhamCityCouncil or on Facebook: @birminghamcitycouncil

You can leave feedback via the form on the home page of this website

Visit the NHS website for medical advice and the official Government pages for the latest government advice