What Can I Expect?

For a more detailed explanation of what you can expect, please download our handy guide or contact our duty and advice line – CYPOT@birmingham.gov.uk; Tel 0121 303 3865

Face to Face Assessment

  • If we visit you within your home for a face to face appointment, it is important that you and those supporting you (such as parents or carers) are present. Our OT’s do not wear uniforms and will wear everyday clothing, we will introduce ourselves and will show you our ID card.

Virtual (hybrid) Assessment

  • We will send you an email or text with links to access the appointment online. You and those supporting you must be present. If we are unable to gain sufficient information to support you through this appointment, we will arrange further follow up which may be face to face where necessary.