Free, confidential support is now just a text away.

A new, round-the-clock mental health text messaging service has launched, offering immediate support to people of all ages across Birmingham and Solihull. The all-age service is a partnership between Birmingham and Solihull Mental Health NHS Foundation Trust and Shout, the UK’s first 24/7 text support service powered by the charity Mental Health Innovations.

How It Works

Anyone of any age with a mobile phone who is experiencing anxiety, stress, loneliness, depression, or other mental health challenges can text ‘Space’ to 85258 to start a free, confidential conversation with a trained mental health professional.

📲 Text ‘Space’ to 85258

💬 Receive four quick automated messages

🤝 Get connected to a trained mental health professional who will listen, support, and guide you

🔒 The service is anonymous, free to use, and won’t appear on your phone bill

No app, registration, or mobile data is required—just a simple text message.

A safe space when you need it most

This new service is designed to be especially helpful for those who may not feel ready to speak on the phone or in person. It offers a discreet, accessible first step toward getting help, whether you’re in crisis or just need someone to talk to.

In addition to in-the-moment support, texters can be signposted to a range of local services, including:

• Talking Therapies
• Crisis Cafés
• NHS 111 Option 2