If you have any urgent concerns about the safety and/or welfare of a child or young person please telephone:

The Children’s Advice & Support Service (CASS)

Tel: 0121 303 1888 or via secure email; CASS@birminghamchildrenstrust.co.uk.
Outside of normal office hours please call 0121 675 4806 for the Emergency Duty Team


If you have a concern or query, or you are just not sure who the best person to talk to is, then please call or email the Parent Link Service and a Parent Link Officer will assist you:

Parent Link Service

Tel: 0121 303 8461
Email: Parentlinkservice@birmingham.gov.uk 
PO Box 16289, Birmingham, B2 2XN

This service is available from 9am – 5pm Monday – Friday 


Other useful contacts include:

Birmingham Parent Carer Forum

Email: info@birminghampcf.org
Follow us on: Twitter@BirminghamPCF
Facebook: https: //www.facebook.com/BirminghamPCF/
Visit the website: https://www.birminghampcf.org/


Birmingham Special Educational Needs & Disability Information, Advice and Support Service (SENDIASS)

Tel: 0121 303 5004 (8:45am to 5pm, Monday to Friday), Email sendiass@birmingham.gov.uk

Alternatively, you can write to:
SENDIASS, The POD, 28 Oliver St, Nechells, Birmingham
B7 4NX