changes we have made

When we receive feedback, we demonstrate how we’ve responded to this through a ‘you said, we did’ approach. This helps you to see what impact your feedback has had directly on a service, process, or information area.  We will regularly update this section of the website to show our continued commitment to improving your family’s experience of services. There will be a compilation of these improvements published at the end of the year in a SEND annual report.

Feedback Received

SEND resources suppliers requiring space on the LO website 

Local Offer terminology is not understood by families 


SEND Youth Forum asked for a correction to their name

Date Received

21 April 2021


24 April 2021



12 May 2021

Action Taken

New directory of useful contacts created 

 Social Media campaign undertaken + posters created for community resource centres to help to explain the offer 

Name changed to RISE Youth Forum